Management Consulting

For an organization to withstand the tests of time and adverse business environments, it is essential that its people, processes, and technology work in tandem for optimal business growth. Businesses have two key priorities with regards to portfolios of systems and internal customers:

To maintain customer satisfaction through the technical enablement of changing mission-critical business processes.
To control costs to deliver and maintain the systems required to support the mission.

Successful project deployment includes much more than just the technical implementation of the solution and initiation of its processes. These initial stages lay the foundation for business process availability, whereas the Application Management Services provide for the operation of business processes after go-live.

Once a Commercial Off-the-Shelf (COTS) system is implemented, you expect it to grow along with the organization. Such a growth can actualize only if the organization continues to invest in it, albeit not at the same level as during its initial implementation. Surveys reveal that organizations to spend close to 60% of their IT budgets for supporting existing operations and only about 10% for innovation. It is, however, essential to continually monitor organizational change management, process improvements & restructuring, to carry out refinements based on the lessons learnt, and to gradually increase the Enterprise Resource Planning (ERP) footprint within the organization by establishing new business processes.

JTSi has a dedicated and experienced team that can help you stay abreast with your organizational goals, while maintaining operational efficiency and focused spending. We achieve this by optimizing the investments in ERP technology through two key services:

Application Management Services (AMS)
Incremental Services

As a unique service differentiation, we offer these services from our on-shore, ultra-secure facilities to pass the high bar stipulated by sensitive financial services and Public Sector customers. We also have offshore facilities for our permissive customers. As a pure service provider we can offer day-to-day Transaction Management related to application and technical support.

However, our true value lies in becoming a Solution Provider and Key Stakeholder of your business by offering Application Enhancement services (optimizing existing solutions, business add-ons, missing skill sets, best practices, business Key Performance Indicator’s (KPI’s), lower Total cost of ownership (TCO)) and Application Evolution Services (innovative solutions for business demands, advanced analytics, predictive modelling, and so on). Our offerings are very comprehensive. Our AMS roadmap addresses important dimensions starting with IT Strategic Planning (Business IT-Alignment, Business Continuity Planning, Return On Investment (ROI)/TCO analysis etc.,), Organizational Readiness, Discovery and Scoping, Transition Management, Support Execution, Tools/Methods and finally Account Management. We have successfully provided these types of services to the Defense and State and Local agencies including Onshore and Offshore remote development. We have a sprawling offshore centre in Bangalore and Cochin, India as well as secure onshore facilities for our Defense and Public Sector clients.

We provide Management Consulting Services that include: