How We Do It
- Qualified Personnel
- Motivated Personnel
- Training
- Management Oversight
- Quality Control
- Stakeholder with our Clients
- Hire and provide job standards
- Baseline performance metrics
- Constantly refining expectations and requirements with the customer and the employee
- Evaluation by supervisor with customer input
- Quality Assurance Plan
Senior Management Oversight
- Travel as required (site visits), we have senior people on site in VA, NJ and FL
- Telephone calls
- Web site
- Monthly activity reports
- Employee hotline
- Shotgun fax and e-mail
